Returns & Freight
Windsor Wholesale complies with the Australian Consumer Law (ACL) guidelines regarding product returns, replacement and refunds. Please note:
Windsor Wholesale offers credit returns where the product:
Credits will NOT be given where:
Credit Requests can be made by selecting "Request a Credit" under Customer Service on the bottom of the home page.
The freight charge shown on the website is a "Per Carton" price delivered to you.
Australia wide shipping.
All shipments are consigned and manifested daily and web tracking is available within 2 hours of dispatch from our warehouse. As a Customer, you are assigned a designated freight company based on your location. All shipment details are emailed out nightly to enable easy tracking of consignments.
New Zealand Shipping.
Windsor Wholesale can ship to New Zealand via Australia Post International Express.